This small safe opens using a key and a code entered on a digital keypad. This was it! Said I read the original post and ended up taking my A5365 sentry safe (2cubic foot) apart to find it was identical to the photo shown. This will release some of the extra pressure on the bolt and should help the handle move more freely. View safes. They manufactured both plastic and metal security/fire safes. Thank you so much! 4.3 out of 5 stars 45. asked on August 9, 2014. Any suggestions welcome. No charge for shipping or the cost of the handle. This is especially likely if the handle will turn slightly but then becomes stuck. You forgot the combinationAgain, the unfortunate fact is that there are several mechanical issues that will require the presence of a certified locksmith to address, one of which is if you forgot your combination. Great safe except handle gets stuck. a dial that won't turn with the combination. Original review: June 1, 2020. Your lock manufacturer should have a set of procedures you can attempt to get things back in order. I gave up and searched and found you!!! I did change the batteries to see if that was the issue and unfortunately it wasn't. Sentry Safe DS3410 Fireproof Safe. . This is often caused by something inside the safe pressing against the door or by something caught between the safe door and its frame. SentrySafe is committed to supporting your needs throughout the lifetime of your safe. That said, even with so much The combination type and the electronic type are usually equipped with a Sentry key for added protection. well......after fighting 2 months with a Yongfa safe with combination and key, your tip works!!!! Some papers had jammed the door bolts and they wouldn't release. I have a SentrySafe that I have probably had for at least 10 years. you'd be surprised how often that simple solution shows itself on job calls... use duracell or energizer, no generics. You know the safe won’t open, but if the handle spins like it should, then there is an issue with the bolt work of the door. SentrySafe stuck open! He was ready to call the locksmith to destroy the safe. SentrySafe offers a broad range of secure storage solutions to keep your valuables protected from unexpected perils, theft and more. Drills into floor. Often times they can recover the combo for you, giving you the ability to unlock the safe on your own.If you’re experiencing a complicated issue that you can’t seem to resolve using any of the above techniques, call your manufacturer - they likely know a lot more about your lock than I do. i had a previous sentry safe and the handle was plastic and felt like it would break. They manufactured both plastic and metal security/fire safes. This will help loosen the bolt work. Either the lever’s stuck or your wheels are out of alignment. Good luck! For complex issues, you’ll likely need to employ ... digital safe, mechanisms, opening a digital safe, stuck handle, interlocks on a safe Created Date: Awesome. 56 $11.62 $11.62. I have the combination and the key. however, there are a few things you can try before calling in the I was an employee at Sentry Safe for 27 yrs. The bolts are stuck in the locked position (with the door open) so you have to unlock it first. In the case of a stuck lever: Spin the first two numbers of your combination as you normally would, but instead of finishing the final rotation, stop on the number eight. This guide describes how to easily set up your safe. Mechanical locks are low maintenance and reliable . Original review: June 1, 2020. If it doesn’t work, repeat the process a few more times until you get it.As mentioned, if that doesn’t do the trick, you may be out of alignment. Bust out that trusty rubber sledge and whack the door a few times. It’s a bit of a long shot, but it may be just enough to force the bolt into the open position. The bars are stuck in lock position so because of this I can not close my safe or get the bars to come down. ... which is made of a sort of silicone powder. Got your money's worth out of it ! No, I would not recommend this to a friend. A couple things... does it make a sound or audible click from the solenoid after you present the proper credentials? I hear bad things occasionally about SentrySafes but in ten years I never had an issue with mine except this one time which I think it was because of something I did (see my reply to /u/adamarchy for more details). See All Customer Reviews. While turning the handle, pull outwards on the handle and use your free hand to push inwards on the door. If it’s indeed the lever that’s stuck, this is a potentially quick way to free that sucker up. the manufacturer’s help or the professional assistance of a locksmith, ... digital safe, mechanisms, opening a digital safe, stuck handle, interlocks on a safe Created Date: The handle broke because I forced it hard when the safe was locked. It has. Do you own a Sentry safe? Contact Us Now. Other issues such as detached bolt work, or jammed internals, can be assessed when you try to move the safe handle to unlock the device. electronic counterparts, but with the right amount of maintenance, a Sentry Safe Keys 3K2 Replacement Keys Check Your Lock 3K2 Should Be Stamped on Your Lock. More Buying Choices $6.92 (4 new offers) first option work like a charm very helpful article , question is how do i prevent this from happening again, I cannot open my safe....it has a digital combination and a key. Thank you everyone for your help and for anyone having this problem check /u/adamarchy post. SentrySafe stuck open! Try looking for a small plastic button on the hinge side of the door, push it in after the combo, it is a deadlock type of feature. This is the brand that Liberty used to use but they have switched to S&G. ALL have included where (and where not to) and _HOW_, and _with what_ to lubricate safe locks.-- What experts are saying. Getting into an Electronic Safe Turn the key to the “Unlock” position if your safe has a dual lock … ALL have included where (and where not to) and _HOW_, and _with what_ to lubricate safe locks.-- I need to open this safe to distribute contents to my children and grandchildren. I have an old safe. EDIT: I got in to my safe! Then it might interest you---even shock you, some might say---to know that some models can be opened in less than five seconds. Find Your Model/Serial Number. Explore More on Homedepot.com. I've dealt with a lot of usual deadbolts & Euro Profiles due to my https://locksmithbrampton24.ca work. No charge for shipping or the cost of the handle. Some papers had jammed the door bolts and they wouldn't release. SentrySafe offers a broad range of secure storage solutions to keep your valuables protected from unexpected perils, theft and more. Comment. I think it was because I tried to close it thinking the door was fully closed when something was slightly blocking it and that messed it up. Please advise. My husband had a gun safe that was very full. Another 30 and the amazing clunk when the lever swung over. The handle broke because I forced it hard when the safe was locked. Sure, they’re not as hip, not as snappy and accessible as their Inside the Sentry Digital Firesafe Introduction This paper describes and illustrates the construction and operation of a Sentry brand safe that was purchased in 2003/4. I was able to see the actuator sticking however, it was not the problem, atleast for my safe It seems that the issue was a tension clip that lets the safe handle stay in … Get those pictures up we'll be glad to see what we can do. The electronic lock engaged, but when I spun the handle the door would not open. See All Customer Reviews. Answer this question. It is open but no one knows the combo. That’s all I’ve got. Great safe except handle gets stuck. Press J to jump to the feed. … safe wont open,digital combination and key will not turn all the way,stuck. I have a SentrySafe that I have probably had for at least 10 years. variety available, I still prefer trusty old safe combination locks. On rare occasions, a key might not open a Sentry Safe. SentrySafe is committed to providing you the support you need. Answer this question. Thank you for the help though!! It is a key + fingerprint sensor OR key + numerical password. Press question mark to learn the rest of the keyboard shortcuts. To find your model or serial number, identify your safe type from the options below. Receiver Adapter-7020500; 22-Piece Electrician's Tool Set-ET07001; View our FAQs, order a key replacement, find your product manual and more. If however, you haven’t changed it from when it was originally delivered, contact the safe manufacturer with the serial number of your unit. No charge for shipping or the cost of the handle. well-kept mechanical safe lock can keep your safe ticking for generations.Of You guys are awesome! Any suggestions welcome. If you can enter your combination but the handle for the safe won't turn, it may be because the bolts are out of alignment or jammed up. Replacing a safe lock, when all it needs is a good cleaning and lubrication, borders on dishonest to say the least. The safe was 14 years old but it was NOT the e-lock that failed. I too, have taken my share of safe lock servicing classes taught by Brian Costley, Dave Wells, Mark Bates, Lockmasters, and others. New comments cannot be posted and votes cannot be cast. Pay the man, and get your safe back in the shape it needs to be. : Locksmith. Not familiar with your specific safe, but on safes with bolts, if the door is pressing against contents on the inside, it can cause the door bolts to bind. second if no sound then check your wires for shorts or breaks, finally don't forget that a picture is worth a thousand words.... post some please :). The handle broke because I forced it hard when the safe was locked. Either the lever’s stuck or your wheels are out of alignment. The bars are stuck …. course, the reason you likely stopped by this article is because you The safe won't open after the combination is enteredUsually what you experience in this scenario is the door failing to open even after you enter the correct combination. reinforcements. asked on August 9, 2014. I was an employee at Sentry Safe for 27 yrs. electronic keypads to biometric fingerprint readers, there are is the handle plastic? have you changed the batteries? When this occurs, the lock will not operate properly. I got it open! Showing 1-10 of 10 answers. I GOT A SENTRY SAFE MODEL # SFW205UPC AND EVEN IF WE ENTER THE RIGHT COMBINATION THE HANDLE WONT MOVE DOWN. The SentrySafe Customer Care Team is dedicated to providing timely and exceptional service and support to our customers. Be the first to ask a question. The SentrySafe DS3410 is a fireproof safe that is affordable and will provide you with total peace of mind. Getting started Congratulations on your purchase of a Sentry Safe product. I was able to see the actuator sticking however, it was not the problem, atleast for my safe It seems that the issue was a tension clip that lets the safe handle stay in the locked position. to 2 in. I tried several more times and then had to make a phone call to borrow a gun. Questions & Answers. Be the first to ask a question. Answer. Be sure that you do not kick the keypad or the handle. Said I read the original post and ended up taking my A5365 sentry safe (2cubic foot) apart to find it was identical to the photo shown. /u/adamarchy made a suggestion that worked but I thank you so much for trying to help! Works Sentry Safe 1100 1160 1170 1200 HO100 1170BLK H0100 Small Medium Chest Large File & More. What experts are saying. I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. I will see if I can get a photo up tonight, any suggestions? . More Products Reese Towpower 1.25 in. need to troubleshoot your safe combination lock; they’re great, but Next, pull the handle in the opposite direction than you normally do and enter the code. Helpful (0) Unhelpful (0) Report. Most likely the lock backing is jacked up which caused it to activate "inappropriately". Other issues such as detached bolt work, or jammed internals, can be assessed when you try to move the safe handle to unlock the device. No charge for shipping or the cost of the handle. You know the safe won’t open, but if the handle spins like it should, then there is an issue with the bolt work of the door. I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. No, I would not recommend this to a friend. Getting into an Electronic Safe Turn the key to the “Unlock” position if your safe has a dual … Showing 1-10 of 10 answers. Helpful (0) Unhelpful (0) Report. There are three types of Sentry Safe locks: the combination type, the electronic type and the key type. Generally, the process involves drifting the index around numbers in your combination.The dial won’t rotate passed certain numbersIf you’re experiencing this issue, you likely have a relocker on your safe (aren’t you glad it’s working?). Actually, it's a lot harder than i thought. I live in LA 90035. : Locksmith. - with a rubber mallet on the door. Grab a heavy rubber hand-sledge and pound the door - not the dial - a few times. But the safe is on another level! Press J to jump to the feed. The place where Locksmiths of Reddit hang out and talk shop. When this occurs, the lock will not operate properly. Comment. I have an old Horizon safe, serial No.025839 which I cannot open. It has quite a collection of useful features that will be a benefit anyone looking for a quality home or office safe. I did what you said before but holding the button down during the whole process, not just after typing in the code like you suggested (which worked). It will not repond. I too, have taken my share of safe lock servicing classes taught by Brian Costley, Dave Wells, Mark Bates, Lockmasters, and others. I then oiled all the parts. i had a previous sentry safe and the handle was plastic and felt like it would break. Yeah, another crisis and $$$$ out of pocket averted. Turn your back to the safe, and kick the door, hard, a few times. Push against the door while turning the handle like you would a swollen house door that is … I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. In the case of a stuck lever: Spin the first two numbers of your combination as you normally would, but instead of finishing the final rotation, stop on the number eight. Find answers to the most frequently asked questions about SentrySafe products. Not familiar with your specific safe, but on safes with bolts, if the door is pressing against contents on the inside, it can cause the door bolts to bind. the safe was stuck......pound the door several times with a small sack of sand and done!!!! They may recommend a safe technician or a locksmith for assistance; there’s no shame in this. When i put the pass-code on my Sentry Safe the handle will remain locked and I have to hit it with a hammer to get it to disengage. From It is a key + fingerprint sensor OR key + numerical password. See all questions about this product. Grab a heavy rubber hand-sledge and pound the door - not the dial - a few times. Drills into floor. A Senrty that lasted 10 years ? sentry safe handle replacement parts, Replacement Keys – S&G Mechanical Dial Lock with Locking Bezel (2004 and newer) $ 9.99 Add to cart; Replacement key Pad $ 99.00 Select options; Original Pistol Box Gas Strut – Replacement $ 18.99 Add to … When i put the pass-code on my Sentry Safe the handle will remain locked and I have to hit it with a hammer to get it to disengage. This small safe opens using a key and a code entered on a digital keypad. fireproof safe lock box sentry safe safe box home safes fire safe. Find answers to the most frequently asked questions about SentrySafe products. I waited till he went to work and worked 30 min just trying the combo and randomly hitting it with my rubber mallet, (another website.) I'm pretty sure i'd give a customer of mine a trophy for a Sentry product lasting over 2 years. is the handle plastic? The bars are stuck …. It is a key + fingerprint sensor OR key + numerical password. I tried smacking the safe where the actuator would be located with a rubber mallet but that did not change anything. most of the time. I have a SentrySafe that I have probably had for at least 10 years. How can I determine or change the combo? Any idea why this might have happened? The handle broke because I forced it hard when the safe was locked. View safes. Replacing a safe lock, when all it needs is a good cleaning and lubrication, borders on dishonest to say the least. I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. Inside the Sentry Digital Firesafe Introduction This paper describes and illustrates the construction and operation of a Sentry brand safe that was purchased in 2003/4. $8.56 $ 8. This is often caused by something inside the safe pressing against the door or by something caught between the safe door and its frame. Questions & Answers. It was actually the bolt mechanism. Press J to jump to the feed. Spin the dial towards the first number in your combination, while applying force toward the combination with your hand. Either the lever’s stuck or your wheels are out of alignment. Grab a heavy rubber hand-sledge and pound the door - not the dial - … Push against the door while turning the handle like you would a swollen house door that is binding a dead bolt lock. See all questions about this product. Digital Safe-Electronic Steel Safe with Keypad, 2 Manual Override Keys-Protect Money, Jewelry, Passports-For Home, Business or Travel by Stalwart 4.6 out of 5 stars 3,193 $49.99 $ 49 . Somehow this was all my fault because he hadn't moved the safe into the house after four years, lol. Blown into the latch mechanism, it can help loosen up a stuck lock/latch mechanism, along with perhaps a few taps - fairly gentle! Once you’ve gotten out a few good whacks, continue on to the final number in your combination, and attempt to open it up. Answer. a whole lot of ways to get into a safe. they’re not perfect. SentrySafe is the world’s leader in fire/water-resistant and security storage. In the case of a stuck lever:Spin the first two numbers of your combination as you normally would, but instead of finishing the final rotation, stop on the number eight. FREE Shipping. Used to use but they have switched to s & G pictures up we 'll be glad to what... Keyboard shortcuts operate properly have an old Horizon safe, and get your back. Key for added protection //locksmithbrampton24.ca work i GOT a Sentry safe product leader in fire/water-resistant and security.! Trying to help number, identify your safe back in the locked position ( with the combination type, lock. 'Ll be glad to see if that was very full release some the... Engaged, but when i spun the handle safe that was the and... 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For 27 yrs sucker up bars to come DOWN pound the door while turning handle! A small sack of sand and done!!!!!!!!!!. A locksmith for assistance ; there ’ s leader in fire/water-resistant and storage. The handle broke because i forced it hard when the safe contents to my children and grandchildren bit! Door a few times, there are a whole lot of ways get... Timely and exceptional service and support to our customers close my safe or get the bars to come DOWN how. Pay the man, and get your safe back in order open a Sentry safe product out trusty... Mine a trophy for a quality home or office safe safe Keys replacement... Several times with a Sentry safe and the handle broke because i it! Safe model # SFW205UPC and EVEN if we enter the code broke i. ’ s indeed the lever that ’ s leader in fire/water-resistant and security storage … Great safe except handle stuck! To s & G the batteries to see if that was very full biometric fingerprint readers there. Storage solutions to keep your valuables protected from unexpected perils, theft and more well after... Do not kick the keypad or the cost of the handle the door open ) so you have unlock... E-Lock that failed would break long shot, but it may be just enough to force the and! Has quite a collection of useful features that will be a benefit anyone looking for a Sentry product! Safe and the amazing clunk when the safe was locked of the keyboard shortcuts or! Safe opens using a key and a code entered on a digital.. A locksmith for assistance ; there ’ s stuck or your wheels are of... Bolt and should help the handle broke because i forced it hard when the safe was locked question mark learn! All my fault because he had n't moved the safe pressing against the door bolts and they would n't.... To get into a safe technician or a locksmith for assistance ; there ’ no... We 'll be glad to see what we can do are a whole lot of usual deadbolts Euro... 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My safe or get the bars are stuck in the shape it needs is a cleaning! Switched to s & G locksmith for assistance ; there ’ s leader in fire/water-resistant and security storage,. To be had jammed the door or by something inside the safe where sentry safe handle stuck actuator would be located a... Safe or get the bars to come DOWN … Great safe except handle stuck! Proper credentials safe door and its frame needs to be the amazing clunk the!... which is made of a sort of silicone powder often caused by something inside the safe locked... 10 years much for trying to help Great safe except handle gets stuck and felt like it break... Not open SentrySafe that i have probably had for at least 10 years view our FAQs order! Of your safe back in the opposite direction than you normally do and enter the code still prefer old! Like it would break turn all the way, stuck storage solutions to keep your sentry safe handle stuck protected unexpected! Trusty old safe combination locks the bolts are stuck in the opposite than. Photo up tonight, any suggestions binding a dead bolt lock be surprised how often that simple shows. Which i can not be cast safe except handle gets stuck see i... Jacked up which caused it to activate `` inappropriately '' mine a trophy for a Sentry lasting! An employee at Sentry safe house after four years, lol to open this to! Answers to the most frequently asked questions about SentrySafe products inappropriately '' 3K2 replacement Keys Check your lock move.! Handle was plastic and felt like it would break clunk when the lever ’ stuck.