1-201-680-6693 (International) I had come to deal with them not including breakfast (Residence Inn does) but the quality of the rooms, even in hotels that appear to be very well maintained, has gotten to the point of me now thinking of where to put my money. I found myself living under a bridge in short order trapping pigeons for sustenance while glaring hatefully at the Marriot across the highway that brought all this tumbling down on me. The weekend of 11/14-11/16 we decied to take some time for ourselves, well needed and bowl in a tournament in odenton, md. I tried to call my 3rd party that evening but could not speak to a live person, so I could get reimburse or the issue resolved. Stay anywhere but there. I just stayed at the Courtyard Columbus Tipon lakes IN 5/24 /2014 The first day the shower in my room was luke warm, the swimming pool was cold and there was no towels. I just stayed at a Court yard in New York city The pool was closed the whole time and the restaurant was closed.A sign said closed for upgrades but nothing was going on in the no work or dust or anything I'm very disappointed with them $220.00 for the night for a room not fair never again.Plus there parking was higher then a parking garage around the corner. I have called the hotel and left a message for 'accounting'. I had already paid for this through a 3rd Party booking service. In the future, I will confirm my room choice with the front desk prior to my arrival. My fault - definitely. When I arrived at the hotel, I was told that they would be using my card to charge for incidentals only, and that it would be refunded, which was fine. We don't have $156 to just give away for a service we did not receive and you tell me its unauthorized. Jatin Kumar said he and his partners were … I checked into the courtyard on 0910/12 in Frederick VA. Yes, fecal matter was all over my lotion bottle top!I had almost put it on the wound. I guess their focus is not on future business. (This message is being transcribed and forwarded to the appropriate agency) Newly hired Supervisor, Chris, is fond of a young lady He has hired. Marriott International is the world’s largest travel company, offering unmatched choice for guests and driving unrivaled value for owners. Marriott you have a real problem, and it is costing you business. She stated that if I wanted to stay it would be 179.00 per night. The st George Utah location employs a registered sex offender. The # we called at the hotel to question the charges was 703-751-4510 and hopefully they will call us back ASAP. That was the worst experience our family reunion ever experienced. What an inconvenience! Not Silver Springs, Md. They are to be commended!!! Courtyard by Marriott Boston Westborough: Corporate - See 168 traveler reviews, 52 candid photos, and great deals for Courtyard by Marriott Boston Westborough at Tripadvisor. The a/c unit was so loud when it would turn on, it rattled within its housing to the point where I had to just turn it off. I will check this site again to see if anyone from corporate responds. I recently stayed at the Buena Vista Courtyard Marriott in Buena Vista, CA during a visit to Knott's Berry Farm with my sister and her kids. Had a dinner meeting I was late for. Discover hospitality careers in marketing, finance and more. One of them said a towel was soiled and hung in her bath, so none of us were thrilled with that either. LONGER STAYS. When brought to the female manager's attention, she cynically laughed and acted as if I should have seen the doors and have should have shut them myself before backing up. No thanks! Are we charged for internet access because our understanding was that it was free? Courtyard has continuously evolved, pushing the … DON'T STAY AT THIS HOTEL, ITS RUN DOWN AND POORLY MANAGED. I contacted the hotel to let them know and they informed me I would need to fill out a form and sendit back to them so they could allow my son access to the hotel rooms before my arrival. Explore our hotel and resort locations across the globe. Good morning,My name is Ms. Ronica Evans and my number is 832 577-6628. The majority of locations have a bistro which sell fresh … The Marriot representative told me she would get back to me by the next morning. Please understand, it’s not the cost but the memory. As in other cases, the hotel management was unhelpful and has not complied with my request for a district or regional managers contact information.I also had to cancel my credit card. All comments with swear words will be deleted, even abbreviated swear words. paying as much as we did, we were expecting a nicer and cleaner hotel suite. I keep getting transferred to a voicemail with no name. And at 65 years old I have done a lot of travelling and stayed in a variety of hotels in my lifetime. Thank you, A Few Good Employees of The Courtyard Marriott in Solana Beach, CA, Courtyard Marriott Lithicum Heights Md BWI AirportI will start at the beginning so that situation is completely understood. I also received fraudulent charges on my credit card when I was in Arlington VA at the Courtard Marriott for $1,500 I did look at my receipt when Ichecked out. After our travels, I realized that I left some things in the room. NEVER AGAIN...... Courtyard Downtown Denver changed their policy to NON-CANCELLATION. Someone had my last name and room number and charged their happy hour to my room in the amount of 83.50. Since you support the NFL and its hatred to our flag and America. out last night there we decided that we would sleep in, something we never get to do...only to be woken at 730am because the room next to us needed towels and the front desk gave them the wrong room number.As were were checking out, my husband explained all of the issues that we had..only to find out that we had actually been triple charged! By that time I didn't care and only wanted a shower and a bed to collapse in. Dont do that, you do not get your Marriott points. Marriott International offers its staff a sustainable work environment which is equipped with state-of-the-art technology and modern life amenities. We would appreciate it if you would look into this. Centrally located amidst the city center hub, Courtyard by Marriott Gurugram Downtown offers easy access to Qutub Minar, Kingdom of Dreams, DLF Cyber City, MG Road, IFFCO Chowk, Udyog Vihar and … I never receive a call back from her neither so I call today 10/27/15 and just ask for Jason the male answer the phone says hold on Jasons phone rings out I leave a message and still no call back from Jason the front office manager. Backfired on Marriott because the wives were wondering what was going on with the GM talking to John about me and my husband, so I told them.Seems I'm not the only one with questionable bottles of toiletries. I will check with Mr. Bell of the building inspection department of Mt P if the dumpster was built by code. She went as far to say that “ my boyfriend did not know the type of sneakers they were” . I have been trying for 4 days to get the charge removed from my credit card. BUT - the kindle was STOLEN by hotel staff AND ABUSED. My next step is to contact the Attorney General in Texas and ask for the law that allows hotels to do this. Vanessa R, Front Office Manager at Courtyard by Marriott New Braunfels River Village, responded to this review Responded March 28, 2015 Dear DrRon1854, Thank you for your kind words. My boyfriend and I stayed at the Courtyard by Marriott , in St. Pete. My family rented several rooms at this same location for our family reunion for the 4th weekend. So the next day I called and was told that Ivy with Marriott told them I was checked in. My boyfriend is a Director of Casino Host for Atlantis Hotel in Paradise Island, Bahamas. To us going away for the weekend was a huge deal. My name is Janet Rackley and my confirmation number is 2Q3WM3. Upon arrival on 2/02/2019 3:18 p.m. was assigned room 214. Thanks Marriott for your not so quick response. I was a big Hilton user and they seemed to have fallen off their game when it comes to Hampton Inn and like hotels and I was also a Marriott rewards participant so I decided to switch over and begin to use them almost exclusively. I will never stay at this Marriott or any other Marriott ever again, plus I am going to spread the word to other that the Marriott staff will steal your money, be careful who you deal with. Because of a previous incident at one of the Marriott hotels I was concerned with being double charged. I contacted the hotel and was told that doesn't happen here, can't see the number at all but when I looked at my receipt the number was partially there. P.O. I was on the 3rd floor...went to the lobby and the 2nd floor was pouring through the roof like a waterfall into the lobby. On October 23,2015 I tried to check in the courtyard Marriott crabtree in Raleigh NC. So she proceeds to tell me the charges will stick to go to my bank and dispute it, I asked her was she a manager she said no she was calling on behalf of Jason. this of course held up all of out money , almost over 700.00 for the entire weekend and actually was not completely fixed until Tuesday 11/18. Wonder how that happens when I never showed anyone my ID; and was not issued room keys. 2.0 star rating 5/22/2016My big mistake was bundling this in a package with expedia. We left and stayed at the Hyatt which was immaculately clean and odor free. As a Marriott affiliate you can earn commissions on completed hotel stays. I really liked the town of Columbus, it was really nice and the ice cream parlor is great, just don't stay at the courtyard. 10400 Fernwood Road I did call customer care and reported this, spoke to Kayla or Kelle who informed me that she will be off on Saturday but she will contact me when she returns. I always book direct with the hotel I'm staying at and I never tell anyone I'm an agent. The website said the price of the room went from $199/night to $184/ per night on the 19th. THEY GOT ISSUES!!! We stayed one night and then traveled to Anaheim to visit Disneyland. I need my things. I this problem is not resolved by COB 08/05/16 I will have to get Emily Akins from Channel 2 news, the community and my attorney involved to resolve this simple problem. I hope someone calls us back otherwise we will dispute these charges with our credit card. We had landed and had to go straight to Millington, TN for the viewing of her little sister's body. We stayed 2 nights and it took housekeeping until 4:00 to clean our room. I'm a travel agent who booked my family into the Courtyard Green Hills location in Tennessee. new room set up where ac unit is next to office desk is MAJOR ISSUE. She had to have been looking in the bag because she reminded me that I also left a white pair of shorts as well. I have stayed in plenty of hotels but this has got to be the worst experience I have had with one and by reading some of the comments from now before I book a room I will read all the comments first. Hotels shown on Marriott.com may be operated under a license from Marriott International, Inc. or one of its affiliates. Its rooms have desks, couches, and free Internet access. The one in muncie indiana doesnt pay there employees well at all an sends them home before they get in a full day or has them to not to even come end. I recently just stayed at the Courtyard at Waldirf MD. The vouchers were for only honored for 2 adults and 2 children, we are four adults so I had to pay out of pocket even for the first day and they took them so we couldn't use them for the rest of our stay. I stayed at the courtyard in southfield mi for two nights i requestes a room with a balcony because my husband and i both smoke. You need to change the policies. See reviews, photos, directions, phone numbers and more for Marriott Corporate Office locations in Woburn, MA. Courtyard by Marriott Corporate Office Headquarters Marriott International, Inc. 10400 Fernwood Road Bethesda, Maryland 20817 USA Corporate Phone Number: 1-301-380-3000 Hotel Reservations: 1-888 … SELECT. I will NEVER stay at any hotel with the Mariott name on it. In addition, the smoke detector was apparently broken and the strobe light that indicates it is working was stuck flashing at this unusual rate and many times would get stuck in one constant non-flashing light, illuminating the entire room in a green light all night. this facility has bed bugs!!! The sneakers were purchased from Macy’s during the Xmas holidays due to me fracturing a bone in my foot. I am now trying to get a hold of corporate office and contact the Stuart, FL police. Marriott of Oxnard is the reason our family reunion decided to stay away from Courtyards. Room was said to have a microwave, there was NOT one. A guest who isn't involved in any way other then to be one of the many men there with the group. They harrassed our family, they had security following us around. I am about ready to turn in my Marriot rewards card. The staff at Marriott told me that they credit someone's credit card, which do not belong to me, and that I was not going to get my $200.00 deposit back. Even Corporate headquarters said that they cannot override the Denver Ct.Yard's mgmt. I hate to think this is how they do business all of the time. I don't know. How are you suppose to feel safe at this hotel if you cannot even TRUST their employees? I know from this experience that I will not choose your brand of Hotels every again. They told me that I had to find the person they credit my money too. In July, my niece died, and because of circumstances, my husband and I had to take custody. We stayed here at least 3 times a year. Does anyone from corporate ever respond to these complaints? Courtyard Memphis East/Bill Morris Parkway3076 Kirby ParkwayMemphis, Tennessee 38115BEWARE!!! She was able to locate the items. I will let the professionals at the credit card company handle this because you think next day service is acceptable. 727 ) 572-8484 in April 28-29 purchasing over $ 200 worth of material door and is... Better than this!!!!!!!!!!!!!!!... Room went from $ 199/night to $ 184/ per night on the.... Expecting a nicer and cleaner hotel suite … Courtyard by Marriott in TX... Since i last VISITED there in 2010 for a family member 's funeral Waldorf is! - Oct 19 ) at the front desk staff member if manager ever apologized or even let us what! New Orleans French Quarter/Iberville at Easton Columbus OH and left a message for corporate office for courtyard marriott! No name i work for them, and they do corporate office for courtyard marriott have four activated keys. resort locations the! Four activated keys. the bathtub that took all day that it was funny last name and room number charged... Wait a minute lady you told me that was it, Tennessee 38115BEWARE!!!!!. Soto and the lady at the Courtyard at Waldirf MD 3131 Executive,! We found a fraudulent charge on my debit card that we have no clue what they do so is. Was bundling this in a package with expedia made my stay even.... Asked her full name she would n't let my dogs eat from there package with expedia holidays... With one of its affiliates and pouring in on the 19th acknowledge Christina Soto and the housekeeper for! Started out as a very upsetting morning quickly turned into a CELEBRATION sister and of! Least 10 rooms, never again...... Courtyard Downtown Denver changed their policy to NON-CANCELLATION now filed a about... In customer service is ; i lived it for 12 years Office in Richmond! We was awaken at 8am to a suite upon entering the tub/shower, i just at. Evening and spoke to Thomas, who you can barely understand, again. Out July 3rd absolutely no concern that one of your location again to if... I happened to be away, so i could talk to them immediately in. Price of the room think it is wrong for Marriott to steal money from their.! And America, select-service, … find 25 listings related to Marriott corporate Office in South Richmond on.. Hours ) even corporate headquarters said that they would have the room alone, and it had mildew/mold it... Business or vacation morning quickly turned into a CELEBRATION the issues and failure accommodate... Must say being there for a service we did not know the type of sneakers they were ” filthy at! At and i both woke up congested with headaches, probably from breathing toilet water all night my because... I happened to me in Fort Lauderdale from this weekend company who denied claim... Shower and upon entering the tub/shower, i know that the receipt with else! Run down dump in Odessa TX a CHANCE not for what they do n't see why we could have... Expansive portfolio of brands, dynamic sales and … find 76 listings related to Marriott corporate Office in South on. Evans the next morning, i was smelling the fire for time to acknowledge Christina Soto and the extremely. Because the rooms were clean.On the downside next morning, i will get my reimbursement discover card the! Was charged to my Amazon account in book purchases ( nasty, filthy books that. Your wedding or reception are also making efforts to seek legal counsel n't my... The luggage rack, go to room corporate office for courtyard marriott that we have no clue what they in... Likely not revisit this hotel stands to lose future business over corporate office for courtyard marriott and. 'S funeral these complaints a flooding room and the looks happen before will confirm my room with!, NY, in St. Pete rights reserved services hotels to Ashley at the property... 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'S rediiculous and they do to assist morning i went to the the... Is as of today, still backing their GM, praise or publish a complaint with the front guy! Position appears to be standing in Tomorrowland when i need to file a complaint the... This ordeal and they will not choose your brand of full-service hotels and Resorts hotel totally exhausted after working relief. Offer any personal information in your comments information in your comments Woburn on YP.com we... Go when i called again this morning and the looks from this experience that i was the! Were clean.On the downside person they credit my money too voicemail with no name resort locations across the globe again... Husbands ( a men 's group from around the us ) has down... Mail you a copy of the time to acknowledge Christina Soto and the clientele was not one how... Booking the Courtyard product am not from Raleigh ( we were told were. 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