Bathroom had a separate area for shower, tub, and toilet and was very spacious. Is parking available at JW Marriott Houston Downtown? Most of the amenities were closed because of the pandemic. We are thrilled to hear that you enjoyed your stay and appreciate your communication with us while onsite regarding opportunities, so our staff were able to remedy these for you. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Thank you Melina P. For making the best capuchinos at the 806 restaurant, We appreciate Steven for making all our requests happen. Yes, it is 0.6 miles away from the center of Houston. We are thrilled to hear that you enjoyed your stay! There are more places to choose from in the Houston area. And whether you’re fatigued from a long journey, or simply desire a well-deserved retreat, we offer a personalized spa experience that is as effortless as it is rewarding. more. Nevermind offered an upgrade. Hotel very clean I would recommend anytime, Thank you for staying at the JW Marriott Houston Downtown and for your review! The concierge lounge is only open for water and soft drinks at this time due to COVID-19. We look forward to welcoming you back soon! I had a standard room which was very luxurious. I hate I did not get her name. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Hotel very clean I would recommend anytime, Thank you for staying at the JW Marriott Houston Downtown and for your review! Jamille at the Main Restaurant / Oscar, Eoin, and Aleina at the Front Desk / Darlene, Pamela at the JW Spa were great during our entire stay. Very helpful. The bathroom was worth it, where a bathtub enhanced our experience. There are a few amenities available, such as the JW Spa with appointment only and the Main Street Restaurant on the first floor for breakfast and dinner/cocktails. Things to do near JW Marriott Houston Downtown on Tripadvisor: See 143,132 reviews and 35,457 candid photos of things to do near JW Marriott Houston Downtown in Houston, Texas. The concierge lounge is only open for water and soft drinks at this time due to COVID-19. See more questions & answers about this hotel from the Tripadvisor community. Stayed here during transit on a work trip during COVID and Houston was a ghost town. I wondered if … If you book a. concierge level room or have platinum and above elite status, you can get breakfast vouchers in your stay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. These individuals and everyone else that is a part of the JW Marriott Houston Downtown certainly make this hotel within the Marriott brand stand out and makes it one of our favorites. I normally never leave negative reviews for places because I'm in the hospitality industry. Gym was open and it was very nice. The Staff was kind, polite. JW Marriott Houston Downtown: Great - Read 1,248 reviews, view 557 traveller photos, and find great deals for JW Marriott Houston Downtown at Tripadvisor. I normally never leave negative reviews for places because I'm in the hospitality industry. We are currently looking into your feedback and would love the opportunity to welcome you back soon. The JW Marriott Houston Downtown is a beautiful, upscale hotel with a fabulous location close to the Green Street area, the intracity train, local parks and the baseball stadium. We look forward to welcoming you back to the hotel soon! besca001, Thank you for being our guest and for the amazing review above. I had a standard room which was very luxurious. The first time I check into a Marriott property and am greeted as an Ambassador level returning guest will be the first time. The décor was beautiful and the design was very modern. Upon arriving, everyone was really friendly and went above and beyond to make sure that we were well treated. That obviously didn't happen here. On the other hand, even though there were some issues with hot water availability, the hotel's staff was quick to provide service recovery and made sure that our needs were met. The tub was pretty much a part of the bedroom was it was very large and nice. We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. From AU$248 per night on Tripadvisor: JW Marriott Houston Downtown, Houston. We look forward to welcoming you back to the hotel soon! It is the Heart of Houston, beating to the pulse of the city's commercial, cultural and entertainment epicenter. One important aspect to highlight about this hotel is the excellent customer service provided by each staff member. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Thank you Tiffany G. for your assistance when we arrived. The bed was also very comfortable. JuliapK4241RU, Thank you for the amazing review above and for mentioning our associates by name so we can appropriately celebrate their efforts. We noticed how each one of them were working back to back during new year's eve and the new year, and still provided excellent customer service. I was overall quite pleased with this stay because of how nice the room was. Are any cleaning services offered at JW Marriott Houston Downtown? Conveniently located restaurants include Pappas Bros. Steakhouse, Frank's Pizza, and Bombay Pizza Company. JuliapK4241RU, Thank you for the amazing review above and for mentioning our associates by name so we can appropriately celebrate their efforts. After checking hotel I went to unload my luggage and there a young lady front desk person that insisted on helping me. These individuals and everyone else that is a part of the JW Marriott Houston Downtown certainly make this hotel within the Marriott brand stand out and makes it one of our favorites. Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown. Would stay here again while in Houston. After checking in room there was a small incident but was handled very quickly by Devin. Nearby attractions include Houston Symphony (0.2 miles), Alley Theatre (0.3 miles), and Magic, Music, & Mayhem (0.3 miles). Warm Regards, Jelle Vandenbroucke General Manager, Before my visit I went to check out the hotel. Upon arriving at hotel Tim checked me in all the rooms in a very timely manner. We definitely look forward to returning back to this location in the near future and will highly recommend this hotel to anyone wanting to stay in the Downtown Houston area. Are any cleaning services offered at JW Marriott Houston Downtown? We look forward to welcoming you back soon! ft. Is JW Marriott Houston Downtown located near the city center? I was overall quite pleased with this stay because of how nice the room was. What are some restaurants close to JW Marriott Houston Downtown? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. … But as an owner, or a GM, had I seen a review like I left in a questionnaire following up my stay here last week, I would have reached out immediately to the guest. Book JW Marriott Houston Downtown, Houston on Tripadvisor: See 1,245 traveller reviews, 550 candid photos, and great deals for JW Marriott Houston Downtown, ranked #16 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor. This is the JW Marriott Houston Downtown. From the arrival to departure our stay was amazing! AMAZING! Be Well, Jelle Vandenbroucke General Manager, Great Experience at the JW Marriott Houston Downtown, We were fortunate to visit the JW Marriott Houston Downtown during our new year's celebration. The team work hard everyday to deliver an exceptional experience and we appreciate you taking the time to highlight their efforts-and by name! After checking hotel I went to unload my luggage and there a young lady front desk person that insisted on helping me. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Thank you for staying with us and for your review. JW Marriott Houston Downtown, Houston Picture: JW Marriott Houston Downtown - Check out Tripadvisor members' 35,458 candid photos and videos of JW Marriott Houston Downtown What are some of the property amenities at JW Marriott Houston Downtown? JW Marriott Houston Downtown: Freindly and efficient service, close to all major offices - See 1,245 traveler reviews, 550 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. Check in and the lobby atmosphere was fine but unremarkable. Yes, guests have access to a fitness center during their stay. Thank you for staying with us and for your review. Mario's review: JW Marriott Houston Downtown - See 1,246 traveller reviews, 556 photos, and cheap deals for JW Marriott Houston Downtown at Tripadvisor. See 1,247 traveller reviews, 556 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 586 hotels in … Engaging the soul in the heart of Houston. I'm thrilled to hear that you enjoyed your experience including your interactions with several of our amazing team members. What are some of the property amenities at JW Marriott Houston Downtown? I was treated by front desk staff named Angel and he really was an Angel. Special recognition to Steven, Gregory, and Jesus in the Main Restaurant & Bar for going above and beyond every single time we met them, and especially during our New Year's Eve celebration. Infused with an edgy, contemporary style - a reinterpretation of what luxury should be - the 328-hotel allows guests to experience an undeniable sense of place. All of our treatments are organized by four distinct benefits: renew, calm, invigorate, and indulge. The bed was also very comfortable. After checking in room there was a small incident but was handled very quickly by Devin. JW Marriott Houston Downtown: JW Marriott Downtown Houston - See 1,241 traveller reviews, 540 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. Very helpful. Which room amenities are available at JW Marriott Houston Downtown? The first time I check into a Marriott property and am greeted as an Ambassador level returning guest will be the first time. Warm Regards, Jelle Vandenbroucke General Manager, Tripadvisor Plus Subscription Terms & Conditions, George Bush Intercontinental Airport Hotels, Hotels near University of Texas MD Anderson Cancer Center, Hotels near Center For Advanced Legal Studies, Hotels near Vet Tech Institute of Houston. JW Marriott Houston Downtown: Deep in the heart of ... Houston! See 1,248 traveller reviews, 557 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor. I wondered if … Guests can enjoy an on-site restaurant and a lounge during their stay. - See 1,248 traveler reviews, 557 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. We are currently looking into your feedback and would love the opportunity to welcome you back soon. But as an owner, or a GM, had I seen a review like I left in a questionnaire following up my stay here last week, I would have reached out immediately to the guest. I will be sure to pass this along so they can all see how their efforts impacted your stay. besca001, Thank you for being our guest and for the amazing review above. Please see our partners for more details. We look forward to welcoming you back to the hotel soon! Does JW Marriott Houston Downtown offer any business services? This is an excellent hotel in downtown Houston! Guests can enjoy an on-site restaurant and a lounge during their stay. Taxes and fees that are shown are estimates only. Claim your listing for free to respond to reviews, update your profile and much more. We definitely look forward to returning back to this location in the near future and will highly recommend this hotel to anyone wanting to stay in the Downtown Houston area. Set in the historic Samuel F. Carter skyscraper, the JW Marriott Houston Downtown eloquently carries the rich legacy of the city forward, blending past and present in a dynamic fusion. Claim your listing for free to respond to reviews, update your profile and much more. Yes, dry cleaning and laundry service are offered to guests. See 1,246 traveller reviews, 556 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 584 hotels in Houston and rated 4.5 of 5 at Tripadvisor. Yes, pets are typically allowed, but it's always best to call ahead to confirm. I’m sorry to hear that your experience was not up to expectation. The one-bedroom suite was quite spacious and comfortable, around 500 sq. It exceeded all expectations. The Spa by JW on the Griffin Level (11th floor) helps guests forget the unnecessary complexities of life in a calm and soothing environment. On the other hand, even though there were some issues with hot water availability, the hotel's staff was quick to provide service recovery and made sure that our needs were met. 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