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Email scams are targeting military servicemembers, retirees, and their families by posing as the Defense and Finance Accounting Service (DFAS). Read this to find out who to call about your question. Click here for a PDF of the September 2020 Retiree Newsletter, Download a PDF of the September newsletter to read, print or share (right click and choose “Save As” to save to your computer), Thank you for taking the time to read our June 2020 newsletter! CUSTOMER CARE CENTER: PHONE NUMBERS: NORMAL HOURS OF OPERATION: Travel Pay Customer Care. Welcome to the March 2020 Retiree Newsletter! The Armed Forces Retirement Home (AFRH) - with locations in Washington, D.C., and Gulfport, Miss. Defense Finance and Accounting Service Providing payment services for the U.S. Department of Defense. News from Our Partners: Armed Forces Retirement Home Welcomes Applications Send us an email at: dfas.indianapolis-in.zpr.mbx.ffmiarequirementsmailbox@mail.mil Stay Connected Department of Defense Department of Veterans Affairs Military Employment Verification Warrior Care Website Defense Contract Mgmt Agency You are accessing a U.S. Government (USG) Information System (IS) that is provided for USG-authorized use only. There is a 1.3 percent Cost of Living Adjustment (COLA) for most retired pay and Survivor Benefit Plan annuities, and the Special Survivor Indemnity Allowance (SSIA), effective Dec. 1, 2020. No responses will be sent to personal email addresses with domains such as hotmail.com, gmail.com, yahoo.com, aol.com, etc. Welcome to the December 2019 Retiree Newsletter!  DoD Forms     Department of State     Civilian Personnel Mgmt Service     DTS Travel Center     System for Award Mgmt (SAM)  The 2020 TRICARE Open Season begins November 9 and ends December 14, 2020. CRDP/CRSC Open Season News from Our Partners: Armed Forces Retirement Home Accepting Applications for Residency! Once you have received a password, return to the myPay home page and click "Create your myPay Profile" to get started. News from Our Partners:  Army Emergency Relief, News from Our Partners: Air Force Assistance Fund. Director’s Message To submit a question … myPay Announces Two-Factor Authentication Coming Soon Check and Update Your Beneficiaries Take a trip into an upgraded, more organized inbox. Personnel Force Innovation     Freedom of Information Act     DFAS Hotline     Accessibility / Section 508    EEO / No Fear Act, Providing payment services for the U.S. Department of Defense. Defense Finance and Accounting Service U.S. Military Retired Pay 8899 E 56th Street Indianapolis, IN 46249-1200 MyPay Email Address MyPay Help desk can be accessed at: [email protected] Army Emergency Relief’s singular mission is to provide financial assistance for Active Duty, Retired Soldiers, Surviving Spouses, Active Guard & Reserve Soldiers, and their dependents when they need it most. If you are looking for the offcial source of information about DFAS, please visit www.DFAS.mil. Notice: Use this form ONLY if you have been contacted by the DFAS Debt and Claims office. Start early! News from Our Partners: Army Emergency Relief Support 794d), DFAS is committed to ensuring that AskDFAS functionality and content is accessible to all customers. 888-332-7411, option 4, then option 1. AFRH offers affordable independent living to eligible veterans in its Washington, D.C., and Gulfport, Miss. Additional Option for Managing Allotments Description: The DFAS Contractor Debt Payment form is used for the submission of funds on contracts where the payment office is listed as F67100, F25700, F68300, F78900 or F87700 (Limestone, ME). For all questions regarding this debt payment, please contact DFAS at 866-912-6488. Have you ever wondered if you are contacting the correct agency? Log in to myPay at https://mypay.dfas.mil Account Management and Provisioning System (AMPS) Information page. Who to Contact for Pay or Benefit Questions What Retirees Need to Know about the New IRS 2020 W-4 News from Our Partners: TRICARE Select Group A Retiree Enrollment Fee Payments Due Now We're Making the School Certification Process Easier. We have a new tool for you: the School Certification (DD 2788) PDF Form Wizard! What Retirees Should Expect in the Year-End Mail from DFAS 8 … Air Force Assistance Fund Charities thank you, the Air Force Retiree family, for your generous support. You have the option of transferring your discretionary allotment to your personal financial institution News from Our Partners: TRICARE Open Season and Changes Coming Soon for Some TRICARE Select Retired Beneficiaries, Click here for a PDF of the September 2020 Retiree Newsletter. Making School Certifications Easier with the New DD 2788 Form Wizard How to Submit a DFAS Hotline Complaint Use the DFAS Hotline e-mail, fax, and/or phone to report matters related to DFAS that you deem to be a matter of Fraud, Waste, Abuse or Mismanagement. Army Emergency Relief’s mission is to support Retired Soldiers and their Families, as well as your Active Duty brothers and sisters. Check out our forms page to see what’s new! For more information, email dfas.indianapolis-in.jft.mbx.in-army-dts-inquiries@mail.mil. Instead of waiting on hoSaveld to talk to a customer service representative, you can use these convenient self-service options for getting your retired or annuity pay information, and for making updates to your pay account. Now accepting applications for residency in 2020! – continues to welcome new residents. DFAS by rule, is not permitted to send sensitive information to an unsecure email address (Yahoo!, Gmail, AOL, etc.). To ensure accurate routing of your payment, please check your demand letter on which DFAS site to send your payment to. News from Our Partners: Armed Forces Retirement Home Accepting Applications for Residency in 2021! Electronic RAS for New Retirees Send us an email at: Providing payment services for the U.S. Department of Defense, SFIS Attributes and SLOA Data Elements Linkage to FFMIA requirements, dfas.indianapolis-in.zpr.mbx.ffmiarequirementsmailbox@mail.mil. Air Force Charities are responding to the effects of this virus on the Air Force family to support fellow Airmen and their families Follow these steps to request your Login ID using the “Forgot your Login ID?" Effective December 4, 2017, customers will no longer be allowed to submit credit card payments to repay "debt" owed to the government via Pay.gov. News from Our Partners: Air Force Assistance Fund Charities Combat COVID-19 It is vital for you to notify DFAS of any changes in your beneficiaries or beneficiary information for the Survivor Benefit Plan (SBP) or for your Arrears of Pay (AOP). We have a handy checklist to help you review and update your retired pay account, including convenient self-service options using myPay. More New Form Tools – New Additions for Annuitants. New Monthly TRICARE Select Enrollment Fee for Group A Retired TRICARE Select Beneficiaries. We are quickly approaching April 15th and want to make sure you are aware of all the options to get your tax documents. Click here for a PDF of the March 2020 Retiree Newsletter, Download a PDF of the March newsletter to read, print or share (right click and choose “Save As” to save to your computer), Department of Defense     Department of Veterans Affairs     Military Employment Verification     Warrior Care Website     Defense Contract Mgmt Agency link under the Sign In module on the myPay homepage at https://mypay.dfas.mil It’s Tax Season:  Do you still need your tax documents? You may submit a complaint to the DFAS Hotline Office in the following manners: Email: dfas.cleveland-oh.hi.mbx.investigation-hotline@mail.mil SBP School Certifications: Now Easier and More Convenient! *** *** Trusted Agents for Password Resets *** -- Show List To send an email regarding your Air Force, Army or Navy Military Pay please go to Ask Military Pay For questions regarding your Marine Corps Military Pay, please contact your Admin Unit. Check out new themes, send GIFs, find every photo you’ve ever sent or received, and search your account faster than ever. AMPS is an account management and provisioning system that collects data about your identity, job, and location, and sets up your access to the computer application resources you need to complete your job tasks. Forgot your login or password? A valid work email address with a domain such as dfas.mil, va.gov, mail.mil, af.mil, army.mil, etc., is required. Link to Enterprise Email OWA: https://web.mail.mil/owa When it prompts you for a certificate, choose the “DOD EMAIL” certificate. Who is affected and what you need to know. Click here for a PDF of the June 2020 Retiree Newsletter, Download a PDF of the June newsletter to read, print or share (right click and choose “Save As” to save to your computer). We have launched a few more helpful form tools for Annuitants that include PDF checklists and videos. The most recent scam looks like a “SmartDoc” email with the subject line “myPay IMPORTANT SECURITY UPDATE,” and appears to come from a DFAS-SmartDocs email address. News from Our Partners: TRICARE Open Season and Changes Coming Soon for Some TRICARE Select Retired Beneficiaries Air Force Assistance Fund Charities thank you, the Air Force Retiree family, for your generous support during the 2020 AFAF Campaign. Download a PDF of the December newsletter to read, print or share (right click and choose "Save As" to save to your computer), Download a PDF of the September newsletter, Thank you for taking the time to read our September 2020 newsletter! Read all about the upcoming changes to the SBP-DIC Offset Time for a Mid-Year Retired Pay Account Checkup Recently separated reservists moving into the retirement “gray area” can maintain their myPay access *** THE MYPAY CUSTOMER CARE CENTER CAN ONLY ASSIST WITH ACCESS TO AND FEATURES WITHIN THE MYPAY WEBSITE! The Phased Elimination of the SBP-DIC Offset Begins in January of 2021  DoD Forms     Department of State     Civilian Personnel Mgmt Service     DTS Travel Center     System for Award Mgmt (SAM)  Update your information in the Defense Enrollment Eligibility Reporting System (DEERS) A database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as directed by the DoD, and their family members. Important information to prepare your loved ones. Issues? How to Create a myPay Account If you've never used myPay, visit https://mypay.dfas.mil and click "Forgot or Need a Password" to have a temporary password mailed to you. News from Our Partners:  Army Emergency Relief For retirees who still request postal mail from us, here is what you'll receive in your year-end mail. Questions or comments? Welcome to the Defense Finance and Accounting Service's (DFAS) YouTube channel. This web based service to allows you and your employees to view and print current and previous pay stubs processed with Deluxe Payroll, through an easy to use self-service portal…s Don't have a Pay.gov account? your myPay password and email address up to date during this time will help you stay connected with DFAS to receive newsletters and valuable updates related to retired pay. We encourage you to use our online tools such as myPay, AskDFAS and our phone self-service tools. Click here to download a PDF of the December 2020 Retiree Newsletter Tip: Changing Bank Accounts for Your Pay? Sign in and start exploring all the free, organizational tools for your email. Provides quick access to installation and travel information, training links, the latest news, and other knowledge centers across the Army. AFRH welcomes applications for new residency In accordance with Section 508 of the Rehabilitation Act of 1973, as amended, (29 U.S.C. Personnel Force Innovation     Freedom of Information Act     DFAS Hotline     Accessibility / Section 508    EEO / No Fear Act. Read about the USAF charities and how you can donate. Follow these steps to change your email address in myPay, located in the “Personal Settings” menu. This is the login and information screen. Powers of Attorney/Third Party Representatives for Retirees, Powers of Attorney/Third Party Representatives for Annuitants, Survivor Benefit and Arrears of Pay Frequently Asked Questions, What Retirees Should Expect in the Year-End Mail from DFAS, 2021 Cost of Living Adjustment and Pay Schedule, Additional Option for Managing Allotments, What Retirees Need to Know about the New IRS 2020 W-4, myPay Announces Two-Factor Authentication Coming Soon, Making School Certifications Easier with the New DD 2788 Form Wizard, Who to Contact for Pay or Benefit Questions, News from Our Partners: Air Force Assistance Fund Charities Thank USAF Retirees. News from Our Partners: Armed Forces Retirement Home Offers Affordable Independent Living for Eligible Veterans! The SBP-DIC Offset Phased Elimination If you think you provided personal or account information in response to a fraudulent email, website or phone call, be sure to change your password and challenge questions immediately. Create an account Pay.gov is a program of the U.S. Department of the Treasury, Bureau of the Fiscal Service Follow the instructions provided. My Pay allows users to manage pay information, leave and earning statements, and W-2s. Check out our new, helpful FAQs. As of July of 2020, all new retirees will automatically receive their Retiree Account Statements (RAS) via electronic delivery in myPay. INDIANAPOLIS (March 7, 2017) – Military retirees and annuitants corresponding with the Defense Finance and Accounting Service (DFAS) will use a new address beginning May 1. Tax Season is Here Again Now is the time to set up payment for your TRICARE Select Group A Enrollment Fees OUR PRIORITIES: DFAS is committed to ensuring payments are made to our customers and vendors. Note: Your account access only applies to the information and tools on OneNet, not Sharepoint, email or any shared drives. Make sure you don’t miss a payment when you need to change your direct deposit banking information. New easier and more convenient options for school certifications. Call DFAS self-service at 1-888-DFAS-411 (1-888-332-7411). Partner Site Secure Services; Beneficiary Web Enrollment Website on milConnect. Make the Payment of Your Final Paycheck Easier for Your Loved Ones Sunday Jan 17 21 Monday Jan 18 21 Tuesday Jan 19 21 Wednesday Jan 20 21 Thursday Jan 21 21 Friday Jan 22 21 Saturday Jan 23 21; Sunday Jan 17 21 Monday Jan 18 21 New form, new process, less paperwork! locations, and continues to accept applications for residency in 2020. News from Our Partners: Armed Forces Retirement Home Accepting Applications for Residency! For more personal finance tips and resources, visit the Military.com Money section . Click the “Forgot Your Login ID?” or “Forgot or Need a Password?” link on the left side of the myPay website. Check out our easy options for getting your tax documents. The 2021 CRDP/CRSC Open Season is January 1-31, 2021. Two-factor authentication is coming to myPay bringing an additional layer of protection in safeguarding pay account information for military retirees and annuitants. Click here for a PDF of the December 2020 Retiree Newsletter We are working daily to provide the quality finance and accounting services that you have entrusted to us. Who Should I Contact: DFAS, the VA or the Military? Convenient Options for Getting Pay Information and Making Pay Account Updates News from Our Partners: Air Force Assistance Fund Charities Thank USAF Retirees The Navy Retired Activities Office (RAO) provides support service to all military retirees (regular and reserve) from all branches of military service, their spouses, families, annuitants, authorized or designated beneficiaries, representatives or guardians worldwide. Army portal for soldiers and DA civilians. News from Our Partners: Air Force Assistance Fund Charities Thank USAF Retirees *****Official DoD Army App***** The Defense Finance and Accounting Service Info2Go App is your mobile resource to: •Access myPay features •Search for a DMPO near you •View Military Pay Tables •Learn how to pay a debt •Submit a pay inquiry •Access pay calculators •View W-2 information •Learn more about DFAS Download it now! The Tax Cuts and Jobs Act of 2017 brought many changes, some of them quite recently. Phishing Alert: We do not initiate contact with beneficiaries via email or telephone to request private personal (Name, SSN, DOB) or sensitive DS Logon account information (username, password, challenge questions). Log in or Register. 2021 Cost of Living Adjustment and Pay Schedule Enter your SSN and temporary password. Department of Defense     Department of Veterans Affairs     Military Employment Verification     Warrior Care Website     Defense Contract Mgmt Agency Send feedback or concerns related to the accessibility of this website to the DFAS 508 coordinator at: dfas.indianapolis-in.zta.mbx.section508@mail.mil. New Frequently Asked Questions (FAQs) now available! Instead of waiting on hold to talk to a customer service representative, you can use these convenient self-service options for getting your retired or annuity pay information, and for making updates to your pay account. 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